One of the key things we pride ourselves on is our customer service and one of the most important aspects of our customer service is getting you your product on time! But not only do we want to get it to you on time, we want to make sure we are using a reliable courier so the experience for you is the best possible. That is why we ship all of our orders with FedEX.
While couriers like USPS are tempting because of their low cost, we have found that they are not a good experience for our customers. Nobody wants their package to not be delivered and then have to spend an hour on hold with the local post office trying to get information. To that end, all of our packages are shipped signature required with FedEX to make sure your package arrives in your hands safe and sound and if there are any issues, your time isn't wasted.
However, if you are looking to ship to PO Box or APO address, we can definitely accommodate your shipping needs!
How Much Does Shipping Cost?
Shipping in the continental US is free if your order is over $100, no matter what (you do always have the choice to upgrade your shipping at checkout as well).
Canadian orders over $250 are eligible for free shipping. Duties & Taxes are not included but you can choose to pay Duties & Taxes during checkout with DHL.
Due to our vendor agreements with the brands that we carry, we are unable to ship outside of the United States or Canada.
FedEX Ground Shipping
All orders $100 or over & under $300 qualify for free FedEX Ground shipping.
FedEX 2-Day Shipping
All orders between $300 - $999,99 get free FedEX 2-Day shipping.
All orders over $1000 qualify for free FedEX Overnight shipping. Overnight shipping is covered under FedEX as the next business day. Saturday and Sunday deliveries are not part of their guaranteed overnight delivery.
All orders shipped through Headphones.com are shipped with signature required. Since most signature requirements have been suspended during COVID-19, we are shipping orders with an Adult Signature Required.
How Soon Will My Order Ship
We strive for every item we have on the website to be in stock and ready to ship the same day. So if your order is in stock and you place your order before 1pm PST, it will ship that same day.
Sometimes, we like to give our customers the opportunity to place orders on backordered items or pre-orders. In those situations, it will be clearly written on the page that the product is backordered or available for pre-order. When the item is back in stock, it will ship out with the FedEX shipping methods above.
Questions About Shipping
If you have any questions about shipping or any other concerns, always feel free to reach out to us via our Live Chat located at the bottom right corner of your screen or by E-mail at email@example.com